# CS Focus

> CS Focus (part of the Hello Focus Group) designs and manufactures womens, mens and kids footwear in China and Vietnam for retailers and brands in Australia, the USA and New Zealand. Tagline: Right way, right time.

Contact: hello@hellofocus.com.au

## Key facts

- Categories: womens (US 6-12 / EU 36-43), mens (UK 7-13 / EU 41-48), kids (toddlers US 5-7, juniors US 7-13, youth US 1-7)
- Constructions: cementing, vulcanized, stitch and turn, injection moulding
- Materials: approximately 80% synthetic including cotton, 20% leather
- Market tier: entry price to mid-level
- Factories: owned factory near Ningbo City, Zhejiang, China; joint stock company in Dong Nai, Vietnam, 2 hours from Ho Chi Minh City
- Capacity: China 120,000 pairs/month available, Vietnam 100,000 pairs/month available, total capacity 800,000 pairs/month
- MOQ: 500 pairs per colour, per style
- Lead times: 55 days new orders, 35 days repeat orders, both from sample approval
- Sample turnaround: 14 days (existing customer, existing construction) to 28 days (new customer, new construction)
- Terms: FOB. Letters of Credit and TT payments supported
- Certifications: BSCI, SMETA, FAMA, GRS 4.0. Factories audited every 12 months
- Quality: 100% independent QC (not factory supplied), AQL 2.50% and 4.00% charts, third-party testing via Intertek, SGS, BV, QIMA
- Team: 30 office staff (design, merchandising, sourcing), 20 field/QC/technical staff, 8+ years minimum tenure
- Ports (China): Shanghai, Ningbo, Xiamen, Shenzhen, Fuzhou
- Ports (Vietnam): Ho Chi Minh City, Hai Phong, Cai Mep
- Intellectual property: strict commercial agreements and ethical trading practices deem a customer's business confidential at all times; physically segregated storage areas in the office, strict sample control in the factories, account ownership by named team members to avoid data leakage
- Accountability: 6+ years average customer relationship, 8+ years minimum team tenure; when an issue occurs the team is physically present to resolve it, develop a corrective action plan and make real change to avoid repetition, with transparency to customers and through the supply chain

## Pages

- [Home and full FAQ](CS%20Focus%20Website.dc.html): company capability, factories, development process, quality assurance, and the complete customer and prospect FAQ covering compliance, testing, pricing, logistics, sustainability, partnership and onboarding.

## To start an enquiry

Email hello@hellofocus.com.au with: material specification, photos of the product with any unique properties pointed out, and the quantity to purchase.